Payroll Services

IBK offers a payroll service for people in receipt of a Direct Payment or Personal Health Budget who employ Personal Assistants.

We understand that the people for whom we process payroll are in the position of having to be, rather than wanting to be, an employer. We try to make this as easy for you as we possibly can.

It is our job to help with all the different aspects of having a Direct Payment or Personal Health Budget and to explain things to both individual employers and their employees. Helping our clients and their Personal Assistants understand the process is an important part of the work of all those doing payroll at IBK. We personalise our payroll service to meet the needs of individuals. Our payroll team – Kath & Katie – are available to talk with you and explain things.

Standard Payroll

Standard payroll is a service where we assist an employer by generating payslips for their employees.  We also advise them on the payments which they need to make to HM Revenue & Customs.

The employer has control of their own funds and is responsible for payments of wages, tax and National Insurance. We also file year-end figures online to inform HMRC who has worked for each employer over the financial year.

Managed Account Payroll Service

The Managed Account Payroll Service is for people in receipt of a direct payment or personal health budget who require their funding to be managed on their behalf.  In contrast to the standard payroll service, all the employers’ funds are held by IBK Initiatives. This package offers the same benefits as the Standard Payroll service, with the additional security that funds are monitored regularly and all statutory payments submitted on their behalf.

If you would like to find out more please get in touch.

For more information, please see:

Payroll & Managed Account Information Booklet February 2022

Costs

Annual Payroll fee = £378 (£31.50 per month including VAT)

This fee allows for payroll process for up to 8 PAs

Annual Managed Account fee = £604.80 (£50.40 per month including VAT)

The Managed Account fee allows for up to 4 payroll or invoice transactions within 1 calendar month

Family Account Support = £828 Annual Fee (£69 per month including VAT)

The Family Account Support includes payroll and payment of invoices for up to 2 siblings)

Sheffield City Council agree these fees as part of your support plan and pay them into your Direct Payment.

For full details of our costs and what you actually get for your money, please see here: IBK Costs April

Contracts

When you sign up for support from IBK with your Direct Payment, we will ask you to agree to a contract between us. This helps give both IBK and you clarity about what to expect from one another. Our contracts will address any specific support we agree between us. Please see below for sample contracts.

IBK Contract Managed Account and Payroll 2022

IBK Contract Managed Account Payroll and Invoices 2022

IBK Contract Payroll

Feedback

“Can I just take this opportunity to thank you all at IBK for your excellent work this year and for the support you have given to me and my family to help my grand daughter. You have always got time to listen and support me, you are kind, friendly and interested, you never rush me when I call your office, are always professional, highly knowledgeable and I have received some excellent advice.

I feel that nothing is ever too much trouble for you. I have felt very boosted and encouraged by all of you during what has been for us the most difficult year ever for our family, even before the strangeness that Covid has added into the mix! Oh and one last thing, you never make us feel bad about sending in our timesheets at the last minute or late….that is always appreciated as it must be very annoying. So a big thank you once again.”

 

“Thanks Vicky!  That is really helpful.  Glad you feel I have my head around everything, that’s reassuring to know!  You guys at ibk are so helpful and easy to contact and consult – makes the Direct Payments system much easier to navigate for us as parents.  Thank you to the team.”

Giving Feedback

If you would like to give us feedback, we would love to hear from you. We want to give you the best support we can. So please do let us know what works well, and what we could change to make things better. To do this, please get in touch.

Policies

Please click on the links below to look at policies relevant to the support we offer.

Accessible Information Statement Jan 22

Complaints & Compliments Policy

Data protection updated Jan 22

For information on the full range of our policies, please get in touch.

IBK is a recognised provider with Sheffield City Council

SCC Recognised Provider logoSCC Money Management Protocol logo